We typically respond within 24-48 hours
Have a question, found a bug, or need to submit a DMCA notice? Fill out the form below and we'll get back to you as soon as possible.
Video not downloading? Make sure the video is from a public account. Private videos cannot be downloaded.
No sound in downloaded video? Try refreshing the page and downloading again. Make sure you're using the latest version of Chrome or Safari.
Download too slow? This depends on your internet connection and the size of the video. Large HD videos take longer to download.
Platform not supported? We currently support YouTube, Instagram, TikTok, Facebook, and Twitter/X. More platforms may be added in the future.
Please select "DMCA / Copyright Notice" as the subject and include all required information as outlined in our DMCA Policy.